Privacy Policy
Last updated: January 2025
1. Introduction
IPLocatePro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IP geolocation API service and website.
2. Information We Collect
Account Information
When you create an account, we collect your email address and password (stored securely using industry-standard hashing).
API Usage Data
We log API requests to monitor usage, enforce rate limits, and improve our service. This includes timestamps, endpoints accessed, and API keys used.
Automatically Collected Information
When you visit our website, we may collect certain information automatically, including your IP address, browser type, operating system, and pages visited.
3. How We Use Your Information
- To provide and maintain our API service
- To manage your account and provide customer support
- To monitor and analyze usage patterns to improve our service
- To enforce our terms of service and rate limits
- To send you important service updates and notifications
- To detect and prevent fraud or abuse
4. Data Retention
We retain your account information for as long as your account is active. API usage logs are retained for 90 days for analytics and troubleshooting purposes. You may request deletion of your account and associated data at any time.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure password hashing, and regular security audits.
6. Third-Party Services
Our service uses GeoLite2 data created by MaxMind. We do not sell your personal information to third parties. We may use third-party service providers to help us operate our service, and these providers are bound by confidentiality agreements.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Export your data in a portable format
- Opt out of marketing communications
8. Cookies
We use essential cookies to maintain your session and remember your login status. We do not use tracking cookies or third-party advertising cookies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@iplocatepro.com.